Call your alarm service comapnay, and if they can't assist you, shop for a new company. works with. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. This site contains user submitted content, comments and opinions and is for informational purposes only. In response to Jonicat. Have you linked or sent to device at https://assistant.google.com/services/a/uid/0000003c43bae636?hl=en and selected SHOW MORE on same url? Community content may not be verified or up-to-date. We'll get back to you only if we require additional details or have more information to share. Upgraded to IOS7. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
More In response to pvonk. If it seems to be helpful, we may eventually mark it as a Recommended Answer. When you submit a report, we'll investigate it and take the appropriate action. Honeywell will only be upgrading total connect 2.0 so need to upgrade my system at cost of $200. Same message every time. Now my Honeywell direct connect service is not working. I'm on a Samsung Note 8 and I've deleted and reinstalled the home app. Oct 14, 2013 9:26 AM in response to TulsaBob Sep 24, 2013 5:24 PM in response to dustynskye Common causes for this type of failure to connect we list next. Single Zone Thermostat. When I use the GH app to try and link to my Honeywell account, I go through all the stages (Honeywell account shows that it recognises my home setup), but when I got the button to link with GH, I get the message, "Couldn't update the setting. It still gives me an error - but when you hit ok - it still connects, Question: See the range of products the Total Connect Comfort app works with below. dustynskye, Sep 24, 2013 6:50 AM in response to LJQMacPro, Sep 24, 2013 9:55 AM in response to dustynskye, Sep 24, 2013 1:36 PM in response to LJQMacPro, Sep 24, 2013 5:24 PM in response to dustynskye, User profile for user: But the answer mensioned above by Google doesn't do the trick. Fix common issues you may have with the Honeywell Total Connect 2.0 App on your phone or tablet such as app not launching or not working as intended. In both my app and IDE, I get the message “not reachable, check wifi connectivity”, however my unit is connected to WiFi and can be controlled with the Honeywell TCC app just fine.
Try placing your Google Home device about 20 feet away from your router, or less.
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